Once you place your order you will receive an order confirmation email. We will contact you to set up your installation and answer any questions you may have.
No, nobody needs to be home for us to install your new post setup, we will send photos upon completion. If you would prefer to be home we can accommodate your schedule to allow you to be there for the installation.
We uninstall all standard sized setups before installing our new setup. The only exceptions are large structures usually made of brick or stone, and granite pillars, as we do not have the machinery or means to remove these.
No, disposal of the old post and mailbox is the customers responsibility. We can cut the old post into pieces small enough to fit in most trash cans.
Yes, we use at least 1 bag of concrete for every post. Sometimes we use more depending on the size of the hole after pulling rocks or old concrete from the ground. There is no extra charge if we have to use more than 1 bag.
With all our non-special order posts installation will usually be within a week after the order is placed. Any special order post or mailbox requests may take longer. Once we arrive actual installation time varies based on many factors, but is usually 1-2 hours.
We accept debit and credit cards, cash, checks, Venmo and Zelle. When you order through our website there is an option for credit/debit card or offline payment (cash/check/Venmo/Zelle).
Yes, we can install a post and mailbox bought from Amazon, Home Depot, Lowes, or any other supplier. Our cost is usually $149, unless we have to pour a concrete pad.
Yes, if the installation address is in Connecticut, we service your town. We never charge a travel rate, we just ask for your patience if you are a long distance from us here in Beacon Falls.
Yes, if there is something you would like that isn't featured on our website, we will work with you from start to finish to make sure you get exactly what you want. Reach out to us via email or text/call us to start your special order. You can see some of our completed special orders on our Facebook and Instagram for ideas.